Melbourne Florida Pediatrician - Serving Brevard County
 
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Dr David Helft - Melbourne Florida
Pediatrician Melbourne Brevard Florida
Office Hours
Monday thru Thursday 8:30am - 5:00pm
Friday 8:30am - 1:00pm
Certain Saturdays by appointment only.
**Office closes from 12:00pm - 1:00pm for lunch
 
Telephone Messages

Urgent messages will be given to the nurse or doctor right away. Non-urgent messages will be returned at lunch or by the end of the business day.

Please allow 48 hours prior notice for prescription refills, school forms, or any papers that must be filled out by the doctor or nurse.

When asking for prescriptions to be called in, please have the pharmacy name, address, and phone number available. Remind us of any drug allergies that your child has. Also, please include a contact number (cell phone, etc.) for any questions and the name of your insurance company to help us select the most cost-effective medication.

No medical information will be given over the phone except to the parents or legal guardians.

 
Office Policies

Please inform secretary of any change of address, phone number or insurance.

When calling for an appointment for a same-day sick visit, please be aware that you may have to wait. We try our best to stay on time, but there are occasions when patient visits take longer than expected. We appreciate you understanding!

If you are more than 30 minutes late for a well visit, we will ask you to reschedule.

If you have an appointment scheduled, and on three separate occasions do not call to cancel, this may result in dismissal from the practice.

Medical records will be released within 3 business days with a signed, written request. We will give you one copy of the medical records free of charge. However, any additional requests for copies will be assessed a fee of $1 per page.

Co-pays, old balances and deductibles are due BEFORE services are rendered. There will be a $5 charge if we need to bill you for the co-pay.

There will be a $25 charge for all returned checks and we will no longer accept checks as payment for your account in the future.

No vaccinations will be administered unless a parent or legal guardian is present.

Please do not allow your child to bring food or drinks to the examination rooms.

The philosophy of Pediatric Wizards is to treat all patients and their families with the utmost respect, courtesy, and integrity. Please let us know if you have any concerns about your visit or would like to make recommendations on how we can improve our service.

 
Cancellation Policy
If you have a scheduled appointment and do not show up or call to notify us, there will be a $25 charge assessed. Our time is as valuable as your time.
 
HIPAA
The law gives you rights over your health information. The link below is provided for you you to find out more about the most current privacy information.
www.hhs.gov/ocr/hipaa
 
Pediatric Wizards Privacy Policy
It is the policy of our practice that all physicians and staff preserve the integrity and the confidentiality of protected health information (PHI) pertaining to our patients. The purpose of this policy is to ensure that our practice and its physicians and staff have the necessary medical and PHI to provide the highest quality medical care possible while protecting the confidentiality of the PHI of our patients to the highest degree possible. Patients should not be afraid to provide information to our practice and its physicians and staff for purposes of treatment, payment and healthcare operations (TPO). To that end, our practice and its physicians and staff will--

Adhere to the standards set forth in the Notice of Privacy Practices.

Collect, use and disclose PHI only in conformance with state and federal laws and current patient covenants and/or authorizations, as appropriate. Our practice and its physicians and staff will not use or disclose PHI for uses outside of practice’s TPO, such as marketing, employment, life insurance applications, etc. without an authorization from the patient.

Use and disclose PHI to remind patients of their appointments unless they instruct us not to.

Recognize that PHI collected about patients must be accurate, timely, complete, and available when needed. Our practice and its physicians and staff will

--Implement reasonable measures to protect the integrity of all PHI maintained about patients.

Recognize that patients have a right to privacy. Our practice and its physicians and staff respect the patient’s individual dignity at all times. Our practice and its physicians and staff will respect patient’s privacy to the extent consistent with providing the highest quality medical care possible and with the efficient administration of the facility.

Act as responsible information stewards and treat all PHI as sensitive and confidential. Consequently, our practice and its physicians and staff will:

--Treat all PHI data as confidential in accordance with professional ethics, accreditation standards, and legal requirements.

--Not disclose PHI data unless the patient (or his or her authorized representative) has properly authorized the release or the release is otherwise authorized by law.

Recognize that, although our practice “owns” the medical record, the patient has a right to inspect and obtain a copy of his/her PHI. In addition, patients have a right to request an amendment to his/her medical record if he/she believes his/her information is inaccurate or incomplete. Our practice and its physicians and staff will--

--Permit patients access to their medical records when their written requests are approved by our practice. If we deny their request, then we must inform the patients that they may request a review of our denial. In such cases, we will have an on-site healthcare professional review the patients’ appeals.

--Provide patients an opportunity to request the correction of inaccurate or incomplete PHI in their medical records in accordance with the law and professional standards.

All physicians and staff of our practice will maintain a list of certain disclosures of PHI for purposes other than TPO for each patient and those made pursuant to an authorization as required by HIPAA rules. We will provide this list to patients upon request, so long as their requests are in writing.

All physicians and staff of our practice will adhere to any restrictions concerning the use or disclosure of PHI that patients have requested and have been approved by our practice.

All physicians and staff of our practice must adhere to this policy. Our practice will not tolerate violations of this policy. Violation of this policy is grounds for disciplinary action, up to and including termination of employment and criminal or professional sanctions in accordance with our practice’s personnel rules and regulations.

Our practice may change this privacy policy in the future. Any changes will be effective upon the release of a revised privacy policy and will be made available to patients upon request.

 
 
All information is intended for general knowledge only and is not a substitute for medical advice from a doctor or treatment for specific medical conditions. Pediatric Wizards disclaims the creation of any physician/patient relationship and responsibility for any and all liability for injury and/or other damages which result from an individual using the materials provided on the Internet
 
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